I have an upholstered item in great condition but with no fire safety labels. Can I still donate it?
Unfortunately not – for health and safety reasons, we can only accept upholstered furniture which has its original fire safety labels (Furniture and Furnishing Regs 1988) attached. This is a legal requirement, to make sure that the people who receive your furniture are safe. If your item does not have the necessary labels, it won’t [...]
Many of our charity collection partners pass on donated furniture to people with the local community who need it. Other collection partners clean and restore furniture before selling it on, creating jobs for people from marginalised communities and valuable revenue to support their work. On occasion we even manage to sell on your unwanted furniture [...]
As a customer of Furniture Donation Network, you have the right to expect top quality service from the moment you make a booking until your charity furniture collection has taken place. That’s why we’ve created the Furniture Donation Network code of conduct. We can make sure that our standards never waiver, and you can see [...]
Absolutely – very helpful of you! Before you do, you’ll just need to email us some clear photos of each item so that we can make sure they they’re in a very good or excellent condition. As we can’t accept broken or damaged furniture, this helps to avoid disappointment and wasted journeys! Email your photos [...]
In a way, yes. There’s no limit to the number of good quality furniture items you can donate to us – the more, the better, of course! The only thing we ask is that you still select items from the list so our volunteers, staff and collection partners know what they’re going to be picking [...]
If possible, please make sure that your furniture items are on the ground floor of your property and can fit through the exit doors. It’s also a good idea to remove any ornaments or items that could get accidentally damaged during the furniture removal. Our collection teams can’t be held responsible for anything that gets [...]
Furniture is collected by our network of collection partners, most of which are registered charities, not-for-profit organisations or social enterprises; but on occasion, where we can sell your unwanted items quickly, we may ask a furniture broker to make the collection to save handling twice!
If you are unsure whether your items are good quality, please use the Bulky Waste service, which guarantees collection of furniture items, whether they’re damaged, broken dismantled or just too old and worn to be reused.
If the item of furniture you want to donate isn’t on our list, it’s probably just because we haven’t added it yet! Simply send us a short email and a photo the item of furniture to [email protected] and we’ll get in touch. Who knows, we might add your suggestion to the website, as well!
You can donate any item of furniture that’s in a very good or excellent condition. Not much more to add, really!